IT management
The operational tasks of the ITM (IT management) relate to the operation of the installed IT systems and all related issues and include:- Procurement of hardware and software
- Technology-oriented tasks
- operation and server management
- Network management and system administration
- Operation of the application programs, user service
- IT audit, compliance with legal regulations, data protection, labor law, etc.
- Billing and documentation of the systems (IT audits)
In the diagram below, the ITM is divided into five main areas: